SwiftySports Casino Privacy Policy

At Swifty Sports, we are committed to protecting your personal data and respecting your privacy whenever you use our services. This Privacy Policy explains how we at SwiftySports Casino collect, use, store, and safeguard your information when you register, deposit, place bets, or play casino games with us. By using our website, Apps, or Progressive Web Apps, you agree to the practices described below. If you have questions about how we handle your data, please contact us at support@swiftysports.com.

Who We Are

Swifty Sports Casino is operated under a two-entity structure. Swifty Sports Limited, registered at 51 Bracken Road, Sandyford Business Park, Dublin 18, D18 CV48, Ireland (company number 744613), serves our Irish customers under our Irish bookmaker's remote betting licence, reference number 1020669. Swifty Global (UK) Ltd, registered at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK (company number 13287021), serves our UK customers under UK Gambling Commission account number 58957. Together, we operate as Swifty Sports, part of the Swifty Global group, and act as joint data controllers for the purposes of this policy.

Information We Collect

When you create an account and use our platform, we collect several categories of personal information necessary to provide our sports betting and casino services responsibly and securely.

• We gather identity information such as your full name, date of birth, residential address, and contact details during registration
• We collect financial information including debit card details, since Swifty Sports betting and casino accounts operate on debit cards only, with no credit cards or crypto accepted
• We record transaction history, including deposits, withdrawals, and wagering activity across our sportsbook and casino games
• We track gameplay data, betting patterns, and session information to detect fraud and support responsible gambling
• We may collect KYC and source-of-funds documentation, particularly where your activity reaches our €5,000 rolling 180-day verification threshold
• We log technical data such as IP address, device type, browser, and location information when you access our Apps

How We Use Your Information

We use your personal data for legitimate business purposes connected to operating Swifty Sports betting, Swifty Sports casino products, and related promotions. Our processing is grounded in contractual necessity, legal obligation, legitimate interest, and, where required, your consent.

• We verify your identity and age before allowing you to deposit or withdraw funds
• We process your debit card transactions through third-party Payment Solution Providers, and these appear as "SWIFTY" on your billing statement
• We use your data to administer your account, settle bets, and calculate winnings across sports and casino markets
• We send you information about the Swifty Sports welcome offer, Swifty Sprint, Swifty Spins, and other promotions, where you have opted in
• We analyse your activity to comply with our GAMSTOP integration and responsible gambling obligations
• We share relevant data with regulators, including the Irish gambling authority and the UK Gambling Commission, as legally required

Legal Basis for Processing

Our privacy practices comply with applicable data protection law, including the General Data Protection Regulation (GDPR) as it applies in Ireland and the UK GDPR. We rely on the following legal bases when we process your information:

• We process data to perform our contract with you when you open and use a Swifty Sports account
• We process data to comply with our legal obligations under Irish and UK gambling licences
• We process data based on our legitimate interests in preventing fraud, securing our platform, and improving our services
• We process certain marketing data only where you have given us your consent

Cookies and Tracking Technologies

Here at SwiftySports, we use cookies and similar technologies to operate our website, Apps, and PWA effectively. Cookies help us remember your login session, understand how you navigate our casino and sportsbook sections, and personalise content such as promotional offers. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties who help us run Swifty Sports betting and casino operations.

• We share data with Payment Solution Providers to process your debit card deposits and withdrawals
• We share information with identity verification and anti-fraud providers to meet our KYC obligations
• We disclose data to regulators, including those overseeing our Irish and UK licences, and to bodies such as VIBAS and GamCare where dispute resolution or support is involved
• We may share data with GAMSTOP for self-exclusion purposes
• We may disclose information where required by law, court order, or law enforcement request

Data Retention

We retain your personal data for as long as your account remains active and for a period afterward as required by our licensing obligations, anti-money laundering rules, and tax regulations. Where you close your account, we may retain certain records relating to transactions, KYC checks, and dispute history for the periods mandated by Irish and UK law.

Data Security

We at Swifty Sports Casino implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our payment processing is handled through secure, regulated Payment Solution Providers, and your debit card information is never stored directly on our servers in unencrypted form. Despite these measures, no online system is completely secure, and we encourage you to keep your login credentials confidential.

Your Rights

As a user of our Swifty Sports platform, you have a number of rights regarding your personal data under applicable data protection law.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request erasure of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with the Irish Data Protection Commission or the UK Information Commissioner's Office

To exercise any of these rights, you may contact our support team at support@swiftysports.com, and we will respond in accordance with applicable timeframes.

Responsible Gambling and Data

We use certain personal and behavioural data to support responsible gambling tools, including deposit limits, self-exclusion, and GAMSTOP registration. Our goal is to use your information not only for operating Swifty Sports betting and gaming products but also to help identify signs of problem gambling and intervene where appropriate.

International Data Transfers

Because we operate across Ireland and the United Kingdom through Swifty Sports Limited and Swifty Global (UK) Ltd, your data may be transferred between these jurisdictions. Where we transfer data outside the European Economic Area or the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, we will close the account and delete the associated data promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any updates on this page, and we encourage you to review this policy periodically. Continued use of our website, Apps, or PWA after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our team at support@swiftysports.com. For affiliate or marketing-related enquiries, please contact affiliates@swiftysports.com. We aim to respond to general enquiries within 72 hours, and KYC-related document requests within 48 hours, in line with our standard support practices at Swifty Sports.